Privacy & enquiries.
I want you to feel comfortable making an enquiry. Here’s what information Thryve uses, why it’s needed and how to get in touch about it.
Last updated: 5 November 2026
Who runs Thryve?
Thryve Operations is a New Zealand sole-trader business run by Bri Riley (NZBN 9429054073609). I am the person responsible for handling enquiries and privacy requests. You can contact me at thryve.inbox@gmail.com.
What information do I collect?
If you email or complete the Get Started questionnaire, I may collect your name, business name, email address, the services you’re interested in, your broad business needs, preferred timeframe and any details you choose to provide. If we work together, I may also hold correspondence, agreed project files, payment information and invoices relevant to the services.
Providing an enquiry is voluntary. Without your contact details or an outline of the request, I may not be able to respond or prepare a proposal.
Why is this information used?
- To read and respond to your enquiry and assess whether Thryve can help.
- To clarify a project, prepare a tailored proposal and deliver services that you approve.
- To manage business correspondence, payments, records, security and applicable legal obligations.
I do not sell personal information or add enquiry contacts to an unrelated mailing list.
Where is information handled?
The website is hosted through Cloudflare Pages. Get Started opens an external Google Form; responses and business correspondence may be handled using Google Forms, Google Sheets, Gmail and Google Drive. These providers may process information outside New Zealand under their service arrangements. When you open the form, Google's own service terms and privacy information also apply.
I take reasonable steps to limit access to business information. Please do not include passwords, patient-identifiable information, sensitive staff records or confidential documents in the public questionnaire or initial email. If sensitive material is needed for an agreed project, we’ll discuss an appropriate authorised way to handle it first.
Website activity
Thryve does not currently add its own advertising pixels, mailing-list trackers or dedicated analytics scripts to these website pages. The hosting service and any external service you open, such as Google Forms, may process technical request information and use their own necessary technologies. If analytics or other tracking features are introduced later, this notice should be updated.
How long is information kept?
Business enquiries and working files are kept only as long as reasonably needed for their purpose, for agreed client work or for applicable legal and accounting obligations. Records required for tax purposes may need to be kept for at least seven years. Information no longer needed will be securely deleted or de-identified where practical and lawful.
Your privacy choices and questions
You can ask what personal information I hold about you and request access or correction, subject to New Zealand law. For privacy questions, access or correction requests, or concerns about how your information has been handled, email thryve.inbox@gmail.com.
If you're not ready to complete the questionnaire, you're welcome to send a general enquiry by email.